The RSC Diesels Story

1996-2018

Our 20th Anniversary Video

Join us for the back story to our company.

We are proud to be the Scania Truck and Allison Transmission On-highway dealer for North Queensland, providing from the Scania range New and Used Vehicles, Hire, Parts and Service. We specialise in Diesel Maintenance servicing fleets of heavy and light commercial vehicles and machinery for businesses within the region.

Founded in 1996 by the company has established itself on time honoured business principles whilst embracing the ever changing dynamics of modern technology. Our proactive and innovative team of highly skilled people strive to deliver to our clients, efficient cost effective work of the highest quality, on time, every time. The company operates from a state-of-the-art 900m2 work- shop in Cairns, providing a 24 hour maintenance and breakdown support to a variety of sites throughout Queensland and the South Pacific.

Download Capability Statement

Our Philosophy

Collective Vision

To be the Pre-eminent Fleet Service provider for our Industry, known for our integrity in everything we do.

Our Mission

We provide fleet operating solutions for the only business that matters. Yours. Our wholistic approach to fleet maintenance allows our client’s to take advantage of our expertise and first-class workshop facilities, while maximising the up-time, efficiency and profitability of their fleet. Our commitment to only work with the best people ensures the high calibre of our team while cultivating a culture of growth and profitability for the good of all

Time is Money

It’s not only an old cliche – it’s a fact! For business and particulary the transport industry every hour a vehicle is unoperational because of a unplanned breakdown costs our clients financially. We aim to deliver valuable high-uptime with our efficiency and expertise.

Management is Key

Our commitment to efficiency flows through to our management systems, which are both detailed but practical. From the smallest internal task to maintaining large fleets for our clients, no detail is overlooked when it comes to our management and protocol systems. Please refer to page 12 for further details on specific areas .

Commitment to Communication

Our years in business have repeatedly proven that clear concise communication is essential in ensuring client needs are not only met but exceeded. To best achieve this RSC Diesels endeavour to listen first to clients to get a clear understanding of their requirements. We are committed to maintaining a high level of communication to ensure we deliver exactly what is expected, on time, every time.
Any queries or concerns are handled in a “can-do” problem solving manner ensuring clients feel comfortable and that our company is approachable and accessible.

Our 7 Point Guarantee

Fixed price servicing
12 months – 20,000km warranty on all parts and labour carried out.
We will respond to your breakdown call within 30 minutes 24/7 or the call out fee is free.
Use only quality parts for your peace of mind.
Your vehicle will leave cleaner then when it came. (This includes no greasy finger marks).
We won’t do any unnecessary work.
We will get your authorisation before proceeding with any additional work

Meet The Team