Over the last four years we have built a strong relationship with RSC Diesels, they are always willing to go above and beyond our expectations, in sometimes demanding situations. We find it is always an easy and efficient process getting servcing and repairs carried outfrom time of booking to pick up.
RSC Diesels have well trained staff and their work is nothing but high standard, giving us safe and reliable vehicles, I am always kept up to date with our vehicle maintenance leaving us with no surprises and costly repairs at time of vehicle Certificate of Inspection (COI). I see RSC diesels as in integral part of our company rather than just an outside service provider and would personal recommend RSC diesels to any truck fleet company.
“RSC Diesels were recommended to me and I was pleased with their professional response to my queries when I first contacted them. My business, Beggs Bullk is Long distance cartage of stock feed using an A-B triple road train. RSC Diesels give me a feeling confidence in their business. Each person I’ve dealt with there, knows their job and demonstrates a real commitment to resolving any issues with the truck. Most importantly for me, they follow up a few days later after the job has been completed to ensure I was satisfied with the job done. Nothing beats a quick turnaround and good old-fashioned service.”
“We chose to us RSC Diesels as they sought us out and approached our business offering us Fleet maintenance servicing. Their service has been terrific and the staff super helpful. Initially came to RSC Diesels with some hydraulic connection issues in one of our trucks that was proving a difficult problem to find. RSC found and fixed the fault. I’d recommend RSC Diesels to anybody with a Diesel Fleet who wants the job done properly the first time. The efficiency and vehicle turnaround through the workshop has benefitted us. Above all we find the customer service is great!”
The team at RSC Diesels have been looking after our vehicles for over 3 years. In that time our vehicle up time is the best it’s ever been. As part of their services they also offer a great breakdown service which we very rarely have had to use. We are always kept up to date with any additional work that is required before it’s due so we have no surprises. This has been great for us because it helps me manage my fleet to it maximum potential. We have been so happy with RSC Diesels service and support that we have purchased our new Scania truck through RSC, I would recommend RSC Diesels to any company that has a fleet of trucks or is looking to buy new.
We have found RSC Diesels to be very efficient and great to deal with. The entire team are friendly. They look after our 9 trucks, and nothing is ever a problem. Booking our trucks in is very easy with great communication, on the odd occasion when there is an emergency repair needed they fit us in same day. We are always kept up-to-date with any repairs that are requited and they always get approval before carrying out repairs. The quality of each service is very high which is good for us as we have little to no breakdowns since using them. Because of this our overall costs are lower and our vehicles are on the road longer. For us this is a great result, knowing our trucks are well looked after helps me focus on other parts of the business.
I cannot praise them enough. Every part of their business is run with precision.
RSC Diesels runs a very professional organisation. With them being the Scania and Allison Transmission dealers, we find that we get great service with parts and technical support. They have great commitments to time frames which assists our organisation.
We are always kept up to date so we are able to manage our fleet. I notice the little things, which shows me that they take pride in their workmanship. We would recommend any fleet truck company to take advantage of this great service RSC Diesels provide.
Peace Lutheran College has been using RSC Diesels since April 2013 to service and maintain our School Bus fleet. In this time, we have found that our buses are in a more reliable and safe working condition, providing the drivers with more confidence that the bus they are driving does not have mechanical breakdowns as we have experienced with previous Service Providers.
The communication between RSC Diesels and Peace Lutheran College is always an easy and efficient process, either by phone, email and website, from the time of booking to drop off and collection of buses.
Peace Lutheran College is always kept up to date with adequate information regarding servicing and repairs. We feel that the processes and procedures in place at RSC Diesels provide us with a positive solution to our requirements. We receive good value with the service they provide and would recommend any bus or school company to use RSC Diesels.
Peace Lutheran College since using RSC Diesels as our maintenance service provider have not had any COI issues or rejections. I do not hesitate in highly recommending any individual business or fleet operator to contact either myself for further comment or to contact Ross at RSC Diesels when looking for a mechanical service centre and/or Truck and Bus sales.
Ross and his team are great to deal with. Nothing is ever a problem. Since using RSC Diesels we have found that we are always kept up to date with service and repair time frames. Jobs are done once without having to go back a second or third time.
This has increased our up time, which gives us peace of mind to know our trucks are in a more reliable and safe condition. We would highly recommend RSC Diesels to all transport companies.
“After the purchase of my Scania in 2016 G440 I’ve used RSC Diesels for all scheduled maintenance which makes for hassle-free trucking. Repairs are done properly at a reasonable price and they deliver the whole package!”
RSC Diesels are always a pleasure to work with, they have a star team that work together. The communication is great, we are always kept up to date with service and repairs that are carried out. We found any potential faults that may cause a breakdown or costly vehicle damage is picked up during the time of service, this gives me confidence in the market place, knowing our trucks are in a reliable and safe working condition, which is a great value to our company. It keeps our uptime at the highest level. Because of this quality of work we also have had zero breakdowns. They also have great commitment to time frames as this assists our organisation so we can manager our other trucks. We would highly recommend RSC Diesels to any fleet truck company
“Currently I’ve got a 2000 144 Scania which I’ve been servicing for the coming dry season when it will be involved in civil road maintenance pulling a 34000l water cart. As RSC Diesels are the Scania dealer for the Cairns Region I’ve been able to source parts from them, as well as ensure my vehicle is in a safe roadworthy condition for the work I do. The customer service is excellent, and they offer good advice (all free!) They present themselves as professionals, both in the workshop and personally as staff.”
We have been using RSC Diesels for two and half years now for servicing and general repairs of our fleet of trucks. In that time we have found them reliable well organised and flexible. Rossco and his team always bend over backwards to ensure that they can assist us in getting all servicing and repairs done at a time most suitable to our needs, with as little down time as possible. They assist us in scheduling our regular services and COI’s, and also offer roadside assistance for those times when a vehicle breaks down. In all cases they have been able to get our vehicles back on the road with a minimum of lost time. Having been the local Manager of Toll IPEC for over 5 years, and prior to using RSC Diesel I tried 3 other Company’s, for our fleet maintenance. Since utilising RSC I have found them to not only be more reliable but also more efficient and economical than their predecessors. I would have no hesitation in recommending RSC Diesels to look after your trucks busses whether you own only 1 or a fleet.
“I feel we’re kept up to date, with adequate information when services & repairs are carried out. The workshop location is convenient for us and we’re able to contact RSC Diesels any time needed whether during or after hours. The detailed records kept on our vehicles and services is also something that benefits our business.”